Configuring an app for kiosk mode

Owned by Nicky Williams
Last updated: Aug 02, 2022


Kiosk Mode

Some customers want to run a single application on their TouchOne device, and restrict access to this app only.  This can be achieved by configuring the application as the kiosk app.

When an app is designated for kiosk mode:

  • The user cannot background the application, or navigate away from the application.
  • The bottom nav bar will display, however the 'home' icon is not available.
  • The user can adjust the brightness and volume settings from the Quick Settings menu, however the user will not have access to the Settings application.
  • To exit kiosk mode, the user must first enter the device's PIN code to verify they can make this change.

Configuring Kiosk Mode


StepDescriptionScreenshot
1

Tap the Settings button in the top right hand corner to open the Settings menu.


2Tap Apps to open the Apps menu.


3

The Apps List will display.

Select the Options button alongside the application that should be configured as the kiosk app.

Note: The options button only displays for apps that have been installed to the device.


4

The App Options menu will contain an item to "Set as primary or kiosk app".  Tap this item.


5

From the Primary App / Kiosk Mode screen, select 'Set as kiosk app".

Note: You can configure either a Primary app or a Kiosk app.  You cannot configure both at the same time.

  • Primary app:  Will launch automatically when TouchOne boots or after a configured period of idle time.
  • Kiosk app:  The only app accessible on the device.  The user must enter a PIN code to access other features on TouchOne. 

6

You must enter the PIN code for your device to configure the kiosk feature.  If you have not yet setup a PIN code on your device, your PIN code will be setup at this time.

IMPORTANT: Please take note of the PIN code as you must enter this PIN code to access specific features within TouchOne, even if you haven't yet configured a kiosk app.

7

When a PIN code has been configured on the device, the padlock icon in the top right of the Apps List displays in GREEN.

The Kiosk App icon will now display alongside the app.

8

Tap the Home icon to return to the home screen.

Tap the launcher icon for the app designated for kiosk mode - the app will launch in kiosk mode

9

When in kiosk mode the home icon is not available in the bottom nav bar; the user cannot background the app or access other applications on the device.

The user can access the brightness and volume controls by tapping the menu icon in the bottom right of nav bar.

10To exit kiosk mode, tap the 'Exit kiosk mode' button.  The user must enter the correct PIN number for their device before they can exit kiosk mode.