Updating TouchOne

Owned by Liam Mackie
Last updated: Jun 27, 2021

TouchOne can be updated via an over the internet update (OTA) or via an SD Update Card provided to you via your installation technician.

 

OTA Update

SD Update Card

OTA Update

SD Update Card

Notes

  • This is the most common update method.

  • All data on the touchscreen will be saved.

  • This can be done safely by the end user or a trained installation technician.

Requirements

  • You will need an active internet connection and need to ensure the date and time on the device is accurate.

Notes

  • Only used for major updates or to take a touchscreen back to its factory default settings.

  • All user data will be lost (Photo’s, touchscreen settings etc.

  • If TouchOne is connected to a 3rd party system like an Alarm Panel, User, Zone & Output name data along with system configuration will not be affected.

  • This should be done by a trained installation technician.

Requirements

  • You will need an SD Update Card provided by your device distributor.

Instructions

Instructions