TouchOne G3 - Troubleshooting
Installation Faults
Observed Fault | Troubleshooting Steps |
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The device won’t power up / the screen is always black |
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The device is constantly or unexpectedly rebooting |
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The device is stuck on a boot screen |
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Hardware or Function Faults
Observed Fault | Troubleshooting Steps |
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The screen looks funny (blurry, lines on screen) |
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The screen won’t rotate / rotation is stuck |
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The screen is not responsive to touches |
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I can’t hear any audio from the speaker |
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The microphone is not picking up any audio |
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I can’t connect to WiFi |
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I can’t connect to a Bluetooth Device |
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Software Faults
Observed Fault | Troubleshooting Steps |
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The time on the home screen is incorrect |
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The screen is not bright enough |
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I get an error when trying to update software |
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I get an error when trying to install or uninstall apps |
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