Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 5 Next »


Symptoms

The TouchOne displays a Firmware Update - Error 011 screen:



Problem

The TouchOne is set to an address that is conflicting with another keypad or device on the BUS.

Solution

    • Ensure the correct address has been selected on the Touch One. Using the onscreen selection, set the Touch One to a non conflicting Address. The address needs to be configured on the Bosch Alarm panel, to ensure the area is active.
    • The alive LED on the back of the Touch One should be flashing at a regular interval

Step 2: 

Please wait up to 3 minutes for the firmware update process to complete. 



  • No labels