The TouchOne displays a Connection Failure - Error 010 screen:
Problem
The TouchOne is not getting valid packets from the alarm system
Solution
Ensure the correct address has been selected on the Touch One
Ensure the Green and Yellow wires are wired in the correct order on the Bosch Alarm Panel
Ensure the Four pin connector is properly connected to the back of the Touch One Screen
The alive LED on the back of the Touch One should be flashing at a regular interval
It will be helpful to use a short wire and connect the Touch One directly to the Bosch Alarm Panel. Check the Alive LED is flashing. If this test is successful, the problem may be with the wire run between the Alarm Panel and the Touch One Screen