Symptoms

The TouchOne displays a Address Conflict Failure - Error 010 screen:

Problem

The TouchOne is set to an address that is conflicting with another keypad or device on the BUS.

Solution

1. Remove the TouchOne from the wall mount. Be careful when pulling the TouchOne away from the wall not to stress the attached cable.
2. Look down the back of the enclosure for the Red flashing Alive LED

• • Ensure the correct address has been selected on the Touch OneEnsure the Green and Yellow wires are wired in the correct order . Using the onscreen selection, set the Touch One to a non conflicting Address. The address needs to be configured on the Bosch Alarm PanelEnsure the Four pin connector is properly connected to the back of the Touch One Screenpanel, to ensure the area is active.
  • The alive LED on the back of the Touch One should be flashing at a regular intervalIt will be helpful to use a short wire and connect the Touch One directly to the Bosch Alarm Panel. Check the Alive LED is flashing. If this test is successful, the problem may be with the wire run between the Alarm Panel and the Touch One Screen