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Notes

• This is the most common update method.

• All data on the touchscreen will be saved.

• This can be done safely by the end user or a trained installation technician.

Requirements

• You will need an active internet connection and need to ensure the date and time on the device is accurate.

Notes

• Only used for major updates or to take a touchscreen back to its factory default settings.

• All user data will be lost (Photo’s, touchscreen settings etc.

• If TouchOne is connected to a 3rd party system like an Alarm Panel, User, Zone & Output name data along with system configuration will not be affected.

• This should be done by a trained installation technician.

Requirements

• You will need an SD Update Card provided by your device distributor.

Instructions

• OTA Update for eightOS 3

Instructions

• Copying .img File to Micro SD-Card Update for TouchOne Gen2 Hardware