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Copy the firmware .img file to micro SD-Card

There are times when updates to the eightOS software cannot be released over-the-air, such as substantial upgrades to the Android operating system.  These updates may be released as a firmware update in .img format.  Occasionally an Installer my opt to receive the update electronically then copy the software to micro-SD card themself. The instructions below cover the hardware and software needed to copy the .img file to SD-Card.

Pre-Requisites:

  1. A Micro SD-card.

  2. A computer with an SD card reader

    • If your computer only has a standard sized SD card slot then you will need an SD card adapter.

    • If the computer does not have an SD card reader at all then you will need an external SD card reader that connects via USB.

  3. A Windows computer

    • If you do not have a Windows computer you can use a Virtual Machine with Windows.

    • Alternatively, you can use different software compatible with Linux or Mac OS.

  4. PhoenixCard v4.1.9 utility (or alternative for your Operating System).

Preparing the Micro SD-card:


Note

Important:  If using a Windows computer you will need to do a quick format of your micro SD-Card before coping the firmware .img file across.  Please back-up any files you may need on your SD-Card before proceeding.


StepDescriptionScreenshot
1

Connect your micro SD-Card to your computer.

Enter diskmgmt.msc into your computer search bar to launch the Disk Management application.


2

When the Disk Management application launches, select the SD-Card you want to format.

Select the drive that is the SD-Card, right-click and select "Format"

You will see an alert box asking if you are sure you want to format that partition.  Select "Yes".

3

In the Format dialogue box, select "FAT32" from the File system field.

Select the "Perform a quick format" option if this box is not already ticket.

Select "OK"

You will see another alert box advising the format will erase all data from the disk.  Select "OK" to continue.

4

When the format is complete the drive containing the SD-card will appear at the bottom of the list.



Burning the Micro SD-Card:

Note

Important:   It is preferred you use the recommended version of the PhoenixCard utility (v4.1.9) as earlier versions may not successfully burn the eightOS software to your micro SD-card.


StepDescriptionScreenshot
1

Download the firmware .img file to a directory that is easily accessible, such as your desktop.

Check that your SD-Card is connected to your computer.


2

Launch the PhoneixCard application.

Click "Image" and select the firmware .img file

Select the "Product" Work Type if this is not already selected.

Check the SD-Card drive is listed under the Dev List and the card you will be copying to.

Click the "Burn" button.

3

When the burn process is complete the Output Message will notify you "Build Complete".

You can close the PhoenixCard application.

Eject the SD-Card from your computer.

You can now proceed to flash the eightOS software to your TouchOne device.


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