Should an issue arise whilst installing or operating the TouchOne touchscreen, follow the troubleshooting steps below to resolve the issue:
Note: This page is intended for Distributor Support Staff and Installation technicians only.
Step 1: What do you see on the TouchOne screen?
Error: Connection Failure Code: 010 | Error: Address Conflict Code: 010 | Error: Address Conflict Code: 011 | Error: Firmware Update Code: 012 |
Error: Bootloader Failure Code: 014 | Error: Hello Message | Error: Please Wait |