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Configuring a Kiosk App

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App Library Lock

To ensure unauthorised users cannot access the app library, you can enable the App Library Lock and require a PIN Code before a user can modify the installed apps on the system.

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Note

If you forget your App Library Lock PIN, you’ll need to have this manually reset through your TouchOne distributor. Tap the ? icon on the PIN entry screen and follow the on-screen instructions to have your PIN reset.

Configuring the App Library Lock

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Troubleshooting

Our TouchOne Online Knowledge Base contains an up-to-date list of common problems that may cause the installation of TouchOne G3 to not go as planned and ways to resolve these. You can access this Knowledge Base at:

http://mytouchone.com/g3-faq

Warranty

TouchOne G3 and all accessories included in the product box are backed by a 3 year warranty from the date of purchase. Please contact us at support@mytouchone.com or refer to your point of purchase. 

Product Feedback

We always appreciate product feedback. If you have some ideas on how we can make this product better for you, please don’t hesitate to email feedback@mytouchone.com or provide the feedback to your point of purchase. 

Support

If you are experiencing any issues with TouchOne G3, we recommend to contact the technical support team at your point of purchase, or you can visit our support portal using this link:

http://support.mytouchone.com