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Version

3C

Status

Status
colourGreen
titleACTIVE

Author

Liam Mackie

Compatible with version

eightOS 3.2.x

Info

Want to provide some feedback to make this document better? Please let us know at support@mytouchone.com!

Contents

Table of Contents
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Introduction

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Welcome to the next generation of centralised control for the smart technology around you!

TouchOne G3 features a best in class 64-bit CPU for blazing fast performance, paired with our best in class smooth capacitive touch panel, and gorgeous 7” HD IPS display. TouchOne G3 is available in 3 colour options to perfectly blend into your environment.

In The Box

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Installation Requirements and Preparation

Power Supply

TouchOne G3 requires a 12V-14V 15W power supply (measured at the end of line) for smooth operation. Certified compatible power supplies include: 

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Note

Some applications will only support one orientation so it’s important to check the orientation compatibility of the apps you want to use before screwing TouchOne to the wall. 

Hardware Installation

Step 1 - Install Power Supply

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Once you apply power to the power supply, TouchOne will boot automatically. In a successful installation, you’ll see the TouchOne logo within 3 seconds of applying power.  

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Software Setup

Step 1 - Connect to Wi-Fi

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Step 2 - Update eightOS

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Installing Apps

TouchOne G3 runs most Android 10 compatible applications. In order to ensure compatibility of the application, apps are certified by eight. You can install new apps with the following methods: 

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The ability to download new apps on the device from the internet will be released on a later version of eightOS 3.

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Home Screen

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The Home screen is the first screen you will see when TouchOne turns on. Home screen functions are:

Device Name

Customise your device name in the Settings Menu.  Select About and then tap Device name.

Current Time

Shows the current time in 12-hour format. Time can be adjusted in the Settings Menu, then tap Date & time.

Settings Button

Opens the Settings Menu.

App Drawer

Shows the currently installed third party applications. 

Bottom Bar

Back Button:

Goes back one screen on the app that is open.

Home Button:

Takes you back to the Home screen from any app.

Quick Actions Menu Button:

Opens the Quick Actions Menu to quickly adjust volume and brightness and perform a limited number of quick actions from any app. 

Quick Actions Menu

The Quick Actions Menu lets you quickly adjust critical settings for TouchOne from any application. It’s launched by touching the Quick Actions Menu button in the bottom right hand corner.

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Restarting TouchOne

Step 1 - Open the Quick Actions Menu

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Step 2 - Tap “Restart Touchscreen”

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Settings Screen

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Wi-Fi

Connect & disconnect to Wi-Fi networks. Configure networks with a static IP or alternative DNS settings. View IP Address information. 

Bluetooth

Pair and connect Bluetooth devices. Commonly used to connect TouchOne to a Bluetooth speaker system or audio adaptor for music control. 

Apps

View the list of third-party applications and install / uninstall these apps. More apps will automatically appear in this list when an SD Card is inserted, with apps provided by the manufacturer in SFZ/SDZ format. 

Display

Configure display brightness, sleep and device orientation settings.

Sound

Adjust volume and other sounds settings.

Date & time

Set the date and time, automatic network provided time, time zone and format.

About TouchOne

View the device serial number and various version information. Open source license information can also be found here. 

Primary and Kiosk Apps

Primary Apps

A Primary App is an app that automatically starts when TouchOne is started and can also be configured to automatically re-open after a configurable amount of time. An app that is configured to be the primary app is identified by the “Primary App” icon in the App Library list.

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A Kiosk App locks down TouchOne to only be able to use that app. When TouchOne is started, the Kiosk App is automatically launched and the user cannot exit the Kiosk App without entering a PIN code. The home button is hidden in this mode.

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App Library Lock

Troubleshooting

Warranty

Product Feedback

Support